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Hikvision launches cybersecurity hotline

Hikvision encourages its partners to update all equipment to the latest available firmware.

“Updating firmware is an effective way to safeguard equipment from cyberattacks and eliminate known vulnerabilities. Firmware updates are available on the Hikvision website,” said Chuck Davis, director of cybersecurity, North America, Hikvision.

Partners can reach the Hikvision cybersecurity hotline directly by calling 626-723-2100, or by dialling the technical support line at 866-200-6690 and pressing “5.” Cybersecurity support can also be provided via email at techsupport.usa@hikvision.com .

“Cybersecurity is Hikvision’s top priority,” added Jeffrey He, president, Hikvision USA Inc. and Hikvision Canada Inc. “Innovation and R&D are integral parts of our technology development, and continuous improvements to our cybersecurity support with this hotline solidify our commitment to secure our products even further.”